Standard shipping within Germany takes 2-4 business days. Express shipping is also available and usually takes 1-2 business days.

We currently ship within the entire EU. If you live outside the EU, please check our shipping information or contact us to discuss possible delivery options.

No, you can order as much or as little as you like—whether it's a single can or a larger quantity.

We offer the following shipping options:

• Standard shipping: 2-4 business days within Germany
• Express shipping: 1-2 business days

You can see the exact costs and options at checkout before completing your order.

If your order has not yet been processed, you may be able to change or cancel it. Please contact us as soon as possible via email. However, once your order has been shipped, modifications are no longer possible.

We offer a wide selection of well-known nicotine and caffeine pouches from various brands, covering different strengths and flavors. Our product range is constantly expanding to provide the best options for every preference.

We offer different nicotine strengths to suit your preference:

• Light (1-5 mg of nicotine per pouch) – ideal for beginners
• Medium (6-9 mg of nicotine per pouch) – for moderate users
• Strong (10-14 mg of nicotine per pouch) – for experienced users
• Extra Strong (15-20 mg of nicotine per pouch) – for those who prefer an intense effect
• Ultra Strong (21-65 mg of nicotine per pouch) – for highly experienced users seeking maximum strength

Our range includes a variety of flavors, such as:

• Fresh & Minty: Mint, Menthol, Spearmint
• Fruity: Berry mix, Mango, Lemon
• Sweet & Refreshing: Cola, Energy drink, Vanilla

A pouch can be used for anywhere between 10 to 60 minutes, depending on the product and personal preference. On average, most users keep a pouch in for about 15 to 30 minutes for the best experience. However, if the taste or nicotine effect fades, you can remove it earlier or keep it longer if comfortable.

Store your pouches in a cool, dry place to maintain freshness and flavor.

You can pay securely using the following methods:

• Credit Card (Visa, Mastercard, American Express)
• PayPal
• Klarna (Invoice & Installment Payment)
• Apple Pay & Google Pay

Due to hygiene regulations, we can only accept returns of unopened and originally sealed products. If you are not satisfied with your order, please contact us within 14 days.

Yes, the invoice will be automatically sent to you via email. If you need an additional copy, feel free to reach out to us.

Yes! We provide bulk discounts.

Our customer support team is always here to help. You can reach us via email at support@snoosen.com or through our contact form on the website.

Sign up for our newsletter or follow us on social media to receive exclusive offers and updates on new arrivals.

Yes! If you are interested in a partnership, send us a message at affiliates@snoosen.com. We offer attractive conditions for resellers and affiliate partners.

Place the pouch under your upper lip, between your gum and lip. Let it sit there while the nicotine and flavors are released. Do not chew or swallow the pouch.

This depends on your personal tolerance and experience. Beginners should start with a lower nicotine strength and limit usage to a few pouches per day. Experienced users may use more, but it’s important to listen to your body and avoid overconsumption.

While nicotine pouches are a smokeless and tobacco-free alternative, they still contain nicotine, which is an addictive substance. They should only be used by adults (18+) who are aware of the risks. If you have health concerns, consult a doctor before use.

Yes, but it’s recommended to avoid excessive drinking or eating while using a pouch, as it may reduce its effectiveness, cause discomfort, or even increase the risk of accidentally swallowing the pouch.

If you experience dizziness, nausea, or any other discomfort, remove the pouch immediately and drink water. If symptoms persist, seek medical advice.